Shipping & Delivery

Effective Date: 20 April 2026

At Mayuri Muad, we aim to provide a smooth and reliable shopping experience. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders placed through https://mayurimuad.com/.

By placing an order on our website, you agree to the terms mentioned below.

1. Order Processing Time

• All orders are processed within 1–3 business days after confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

• If we experience high order volume, shipments may be delayed slightly. In such cases, we will notify you via email or phone.

2. Shipping Time

Delivery time depends on your location:

• Metro Cities: 3–5 business days

• Other Cities & Towns: 5–7 business days

• Remote Locations: 7–10 business days

Please note that delivery timelines are estimated and may vary due to courier delays or external factors.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.

• Free shipping may be available on selected products or order values as per ongoing offers.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to check the delivery status of your order.

5. Delivery Process

• Orders are delivered to the shipping address provided at checkout.

• Please ensure that the address and contact details are accurate to avoid delivery issues.

• Our courier partners will attempt delivery multiple times before returning the package.

6. Delays in Delivery

Delays may occur due to:

• Weather conditions

• Courier partner delays

• Public holidays or strikes

• Incorrect address details

We are not responsible for delays caused by external factors, but we will assist you in tracking your order.

7. Undeliverable Packages

If a package is returned to us due to:

• Incorrect address

• Failed delivery attempts

• Customer unavailability

We may contact you for reshipment. Additional shipping charges may apply.

8. Damaged or Missing Items

If you receive a damaged package or missing items:

• Contact us within 24–48 hours of delivery

• Provide order details and unboxing proof (photo/video if possible)

We will review and resolve the issue as quickly as possible.

9. Contact Us

For any shipping or delivery-related queries, please contact:

Website: https://mayurimuad.com/
Email: support@mayurimaud.com
Phone:  +91 990 041 5346